OUR GARAGE STORY
Back in February 2025, two friends connected on Facebook - one a master automotive painter, the other an operations specialist with a passion for streamlining workflows.
What started as a few messages and one phone call quickly turned into a clear vision: to bring first-class, insurance - grade car repairs and real transparency to our local Maidstone community.
What began as an idea on paper grew into a real brand, clear systems, and a fully built workshop - all crafted by us, with smart processes and updates handled 100% in-house.
Our mission? To deliver insurance - grade repairs, transparency, and trust to any private clients - one genuine success story at a time.
Want to see more real results? Explore our full gallery of finished vehicles, all repaired to insurance - grade standards.
View Our GalleryINSIDE OUR LAB
Where precision meets purpose.
This is the layer beneath the surface - a system built on workflow, logic, and results.
WHAT WE TRACK - WHAT OTHERS MISS
You’ve probably dropped off a car before and waited - stressed, in the dark.
At Auto Claim Repair Lab, we don’t do silence - our system is built around you.
✅ Live Status Updates - Sent directly to your phone in real time. No chasing. No uncertainty.
✅ Image-Backed Case Logging - Every stage visually documented and timestamped.
✅ Smart Data Flow - Your case syncs across our systems.
MOST SHOPS SHOW THE RESULT. WE SHOW YOU THE JOURNEY.
Anyone can post a glossy before and after. We believe the “during” is where trust is earned. Our system documents progress, not just polishes it. You’ll see what’s happening, as it happens.
Want to see a real claim from start to finish?
See Non-Fault Claims ExampleWHAT'S NEXT FOR AUTO CLAIM REPAIR LAB
- ✅ Growing non-fault insurance partnerships and fleet repair work.
- ✅ Building trusted recovery & estimator partner networks.
- ✅ Expanding courtesy vehicle availability for private clients.
- ✅ Rolling out better live tracking & workflow automation.
- ✅ Preparing for BS 10125 certification and scaling in 2026.
Are you an insurer, broker, or fleet manager?
Contact Us to Learn MoreWhat Our Customers Say About Us
See what our clients say about their repair journey with Auto Claim Repair Lab — trusted, transparent, and local.
"I've taken my car to Vasco a few times now for paint polishing, and I’ve got to say — he does an outstanding job every time."
⭐⭐⭐⭐⭐ Jessie May 02, 2025View on Google Maps
"Very quick and professional job, great colour match. Excellent communication and would highly recommend."
⭐⭐⭐⭐⭐ Rupert Fielden May 09, 2025View on Google Maps
"I had some bodywork done at Auto Claim recently and I was absolutely amazed by the quality of the work."
⭐⭐⭐⭐⭐ Phil Warner May 10, 2025View on Google Maps
"Best Paint Shop in Maidstone… Vaz is a great guy and did an amazing job on my cars — very fast and efficient."
⭐⭐⭐⭐⭐ All about cars uk May 15, 2025View on Google Maps
"I want to say a big thank you to Vasko. He did an amazing job with accurate pricing and fast service."
⭐⭐⭐⭐⭐ Daniela Petrova May 19, 2025View on Google Maps
"Vasil was an absolute pleasure to deal with. His work was fantastic and pricing was fair."
⭐⭐⭐⭐⭐ Liam Ogle May 21, 2025View on Google Maps
"Highest quality and professional work! Recommend."
⭐⭐⭐⭐⭐ Krasimir Kamenov May 28, 2025View on Google Maps
"Massive thank you to Vasil. Super friendly and easy to deal with. Did an amazing job getting my van looking new again."
⭐⭐⭐⭐⭐ Gus O'Flaherty June 04, 2025View on Google Maps
"Fixed my car twice, was so good I forgot which side the damage was on. Service was so quick. Will definitely use again."
⭐⭐⭐⭐⭐ TJ Johnson June 27, 2025View on Google Maps
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